Question 1

What is your pricing?

Accepted Answer

DTF for Garments: $1 per linear inch on a 24" wide film, example: 24"widex40high" = $40 / 24"widex120high" = $120

UV DTF Stickers: $17.60 per sheet of 22"x10"

Question 2

What is the current turn around time(TAT)?

Accepted Answer

Same day or next day for both pick up and shipping. Depends on what time you submit your order.

Question 3

Is rush printing available?

Accepted Answer

Yes, and no extra charge!

Question 4

Where are you located?

Accepted Answer

unit #4, 14 Connie Crescent, Concord & 14 Genner Drive, Ajax

Question 5

Do you allow local pickup?

Accepted Answer

yes, 24/7 pick up boxes on both locations [unit #4, 14 Connie Crescent, Concord] & [14 Genner Drive, Ajax]

Question 6

Do you do same day shipping?

Accepted Answer

Yes,If you can submit your order early in the day, we can ship it the same day or next day.

Question 7

How much for shipping?

Accepted Answer

$16 flatrate in Ontario and Quebec. $24 in other provinces. We offer free shipping for GTA if the order is more than $200

Question 8

What file format is required?

Accepted Answer

Png (at least 300 DPI),

Question 9

What color profile should I use for my design?

Accepted Answer

CMYK is recommended, but we can also accept RGB

Question 10

What is a gangsheet?

Accepted Answer

A "gang sheet" is a big piece of film with multiple images or multiple sizes of an artwork arranged in a specific layout.

Question 11

I need help building a gangsheet

Accepted Answer

We can help you guide your way to build your own custom gangsheet using our 2 gangsheet builder in our website. Option 1:Gangsheeter - is really simple, you only need to input the size and quantity of your artwork. Option 2: Antigro - you have more control on how you want to place you artwork in the gangsheet.

Question 12

What is the spacing recommended for my artwork in a gangsheet?

Accepted Answer

.25 inches or more

Question 13

I only have a screen shot of the design, do you offer digital editing to improve my artwork?

Accepted Answer

Yes, we normally charge $10 per artwork.

Question 14

How do I apply it to the garment?

Accepted Answer

All orders come with an application instructions. We recommend using a quality heat press that can reach a temperature of 150C or 300F.

Question 15

What materials can be printed using DTF?

Accepted Answer

DTF printing can be used on a variety of materials, including cotton, polyester, leather, wood, and other substrates suitable for direct printing.

Question 16

How durable are DTF prints?

Accepted Answer

DTF prints are known for their durability. With proper care, the prints can withstand regular washing and wear, making them suitable for long-lasting products.

Question 17

From where do you ship?

Accepted Answer

Toronto, Ontario Canada

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